Blog

What’s New: Chain Workflow Decisions, Contact Reporting and More


This month’s emfluence Marketing Platform updates include the ability to connect decisions to other decisions in workflows, an update to email recipients so they are based on the owner of the email instead of the user creating the email, bug fixes and enhancements, and more. See what our community has asked for and what we built: Chain Workflow Decisions AB Asks: Can you allow decisions to be connected to other decisions? We have updated decisions in workflows to allow you to chain together custom decisions. A custom decision can also […]

Agile Email Marketing Strategies for the Holidays in the New Normal


The global pandemic changed the way many of us celebrated the holidays in 2020. But if you thought that this was just a blip at the start of the decade and everything would return to normal in 2021, you better think again. Welcome to the holidays in the new normal. While the holidays in 2021 will look much more “normal” than last year’s socially distanced celebrations, the repercussions of the pandemic will continue to disrupt the season. In particular, issues with the global supply chain will mean businesses have to […]

Becoming a Data-Driven Organization


According to the International Data Corporation, global spending for big data and business analytics solutions is forecast to reach $215.7 billion in 2021, representing a 10% growth over 2020.    However, a quick internet search for “how many companies are data-driven?” renders conflicting, if not downright perplexing, search results.  Topping the page is a link to a recent Harvard Business Review Survey showing:   72% of survey participants report that they have yet to forge a data culture 69% report that they have not created a data-driven organization 53% state […]

What’s New: Email Reporting, BCC, SMS Updates and More


This month’s emfluence Marketing Platform updates include more SMS features, email metrics over time in reporting, the ability to BCC a contact on an email and more. See what our community has asked for and what we built: More SMS Updates! emfluence continues to expand its new SMS offering. New features include adding automated SMS messages to workflows and being able to preview the SMS messages inside the workflow (you can now also do this on emails in workflows!). If you are interested in enabling SMS in your account, reach out […]

How Is Marketing Automation Different from CRM?


When a company runs like clockwork, marketing and sales tasks can appear as if they are blended. However, only the companies that can distinctly identify the purposes and roles of these departments and their tools are able to function successfully and efficiently. Marketing automation and CRM systems are both tools used by companies to handle and organize leads and interactions. While they may appear to take on similar tasks, it is important to understand the goals of each software in order to effectively integrate them with business processes. Primary Differences […]

 

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