Blog

What’s New: Conditional Preferences, Contact Record Updates, and More


This month’s emfluence Marketing Platform updates include a new spam filter, conditional preferences, updates to contact records, and more. See what our community has asked for and what we built: Contact Record: Proofs CO Asks: Can you add Proofs to the contact record? Previously only shown in the ‘Timeline’ tab of a contact record, email proofs have been added to the ‘Emails’ tab. Preferences Center: Conditional Preferences PC Asks: Can you give me options to display different groups in the preferences center on the unsubscribe page? Located in the Options […]

Guide to Implementing Marketing Automation in Healthcare


So, you’ve decided to invest in marketing automation technology for your healthcare organization—great decision! You’re probably excited about all the digital “magic” that will streamline your patient communications and marketing tasks. While a marketing automation platform like emfluence can undoubtedly help you do all that and more, it’s essential to know that you’ll also need to invest some time in the setup process to get the most out of the system.  You can think about the implementation process in the same way you might help a patient maintain their health […]

Optimizing Patient Communications with Marketing Automation 


Can you show me where it hurts? This simple question is asked in hospitals, clinics, and doctor’s offices every day, so perhaps it’s not such a bad way to start a conversation about marketing automation in the healthcare industry.   It’s only when you understand the pain points in your marketing strategy that you can truly understand how a technology like marketing automation can make everything better. So, let’s ask that question one more time.  Healthcare Marketing: Where Does It Hurt?  Marketing automation technology can alleviate many different pain points in […]

What’s New: URL Parameters on Forms, API Updates, New Achievements, and More


This month’s emfluence Marketing Platform updates include the ability to set URL parameters on forms, group level suppression data available in the API, new achievements to unlock, and more. See what our community has asked for and what we built: Forms: URL Paramaters ED Asks: We need forms built in the platform to be able to capture source/medium/keyword out of the referring UTM. Users are now able to set a field’s default value to come from a user-defined URL parameter along with a fallback value (if the URL parameter is […]

What’s New: Enhancements to Bot Detection and Traffic Accuracy


We’ve made some important updates to how emfluence handles bot traffic, and it’s essential to understand how these changes might impact your email metrics. While you may notice a decrease in your open and click rates, the data will now be more accurate and reliable. Read on to learn about the updates we’ve implemented and how they will improve the quality of your reporting. Website Tracking If a bot is identified, we will not only discount their email metrics but we also won’t count any website tracking data from them […]

 

Ready to give it a go?

Request a demo