How your customers feel about your company is important! Learn how to build a customer satisfaction survey with alternate endings and behavior-based branching using the emfluence Marketing Platform: In this video, you’ll learn: How to create a survey that branches based on how a survey taker responds How to create alternate survey endings based on satisfaction How to keep your surveys short and still informative
A few years ago, we sat down with one of our uber savvy clients, as they were preparing to use the emfluence Marketing Platform for their own marketing. In particular, as we looked at pricing options, we weighed the options: Volume-based pricing, meaning they would pay a rate per send per recipient, OR Flat-fee based on total number of contacts in their account. We chose to go with contact-based pricing. Here’s what it meant for this client and for how they use email in their integrated campaigns: You don’t have […]
Clients often ask, “How can I leverage the Platform to promote my event?” Between automated and scheduled emails, social media planning/scheduling, and landing pages with forms, there are many ways to share event information with users and collect registrations. Every event’s communication strhttp://emarketingplatform.com/features/email-marketing/ategy varies, of course, depending on the audience, the amount of time leading up to the event, what information you need to collect during registration, etc. One client recently wanted to build a campaign to make it easy for users to RSVP in one or two clicks, by […]
Now when you create a new question for a Survey in the emfluence Platform, you’ll see a snapshot of a sample question to help determine if you’ve got the right question type. Just a little helper, thanks to some feedback we’d heard from users who have been digging into the survey tools.
Since the Survey Tool launched last year, a few people have mentioned that they wish they had more room for write-in answers. So, we expanded the maximum character length from 250 to 1000 characters so your respondents can tell you even more about what they think.