What’s New: Entra SSO, Invisible reCAPTCHA, Drag-and-Drop Template Builder, and More


This month’s updates include several highly requested enhancements designed to improve security, automation, reporting, and user management. Highlights include Microsoft Entra SSO support, a new Workflow Update Contact node, invisible reCAPTCHA for forms and surveys, delivered-based email metrics, and early access to our new drag-and-drop Template Builder. We’ve also rolled out a number of usability improvements based directly on customer feedback. Simplify Login with Microsoft Entra SSO Clients can now enable single sign-on (SSO) for the emfluence Marketing Platform through Microsoft Entra. Similar to our Okta integration, administrators can choose to […]

What’s New: UI Refresh, Image References, Survey Updates, and More


This month’s updates center on a refreshed UI and a few highly requested improvements. You’ll notice updated Email tabs, better visibility into where your images are used, and added support for surveys within file references. These changes are all about making the platform easier to navigate and giving you clearer insight into your assets. Track Where Your Images Are Used JS Asks: Can you make it easier to see which sent emails included an image? We’ve expanded the References option on uploaded files so you can see exactly where they’re […]

What’s New: Better Delivery Insights, New Survey Themes, Enhanced Support Chat, and More


This month’s edition of The Fix brings a mix of meaningful updates driven directly by user feedback, along with a few enhancements designed to give marketers more control and clarity in their day-to-day work. From new flexibility in how engagement metrics are calculated to improvements across SMS, surveys, and asset management, these updates are all about making the platform more intuitive and aligned with how teams actually operate. Here’s a closer look at what’s new, what’s improved, and what you can start taking advantage of right away. Delivered-Based Metrics Now […]

What’s New: AI Insights, Upcoming UI Changes and More


This month’s release leans into the details that slow teams down and clears them out. From faster landing page performance and more flexible survey integrations to added context in proof emails and expanded AI capabilities, these updates are all about removing friction from everyday work. Many of these changes come directly from user requests, along with a few foundational updates that set the stage for what’s coming next. Proof Email Notes AJ Asks: Can you add a notes box to the top of proof emails? Similar to approval emails, you […]

Inside the Inbox: Using AI Contact Summaries for Smarter Engagement 


Marketers sit on more customer data than ever. Every open, click, page view, workflow entry, and form submission is a signal. The challenge is not collecting engagement; it is interpreting it quickly enough to act on it.  AI is changing how teams bridge that gap.  Instead of manually reviewing activity logs, exports, and timelines, AI can scan behavior patterns across campaigns and summarize what matters most to individual contacts in seconds. It shortens the distance between signal, insight, and action. You get clarity without hours of digging, and contacts receive communication that reflects what they actually care about.  This is how […]

 

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