A well-maintained Customer Relationship Management (CRM) system is a beautiful thing. It’s the one place you, or anyone else in your organization, can expect to see a 360-degree view of your customer interactions, sales performance, and marketing insights that help improve engagement, boost sales, and make more informed decisions. Essentially, it’s the digital brain of your business. When something is as important as your CRM, it needs looking after. Unfortunately, we don’t always take the best care of our CRM systems. This can result in lost opportunities, poor customer experiences, […]
Marketing in the banking industry has evolved from a function that simply follows leadership directives to become a strategic enabler that significantly influences the overall vision of the bank. As such, marketing’s responsibilities extend beyond brand positioning and customer engagement. It now plays a pivotal role in steering the transformation of the entire enterprise narrative, ensuring the bank’s relevance in a market where customer loyalty is no longer guaranteed and leading in a digital, customer-centric, and competitive environment. Marketing’s Strategic Contribution to Banking Enterprise Strategy Marketing teams are integral to […]
In a perfect world, every visit and subsequent click on your website landing pages, email campaigns, and social media posts would come from a living, breathing human being who wants to engage with your business and potentially buy your products or services. Sadly, not all traffic is created equal. According to Statista, 50% of all traffic on the internet comes from bots. To confuse the situation further, some bot traffic is good (even necessary), and some bot traffic is downright dangerous. This creates big problems for marketers. In this post, […]
Successful email marketing is built on trust. Your subscribers trust you to deliver timely, relevant, and engaging emails. As a marketer, it’s your job not to disappoint these people. Trust in email marketing is hard-won and easily lost. Losing the trust of your email subscribers can have significant consequences. In the short term, this might mean a reduction in email engagement and website conversions as your emails are ignored. In the long term, it could result in subscribers leaving your lists, spam complaints, and your email deliverability falling off a […]
Student recruitment will always be an uphill struggle if you think a printed prospectus and a basic website are enough to attract students to your college or university. To succeed in today’s higher education market, marketers must embrace a more agile, digital-first approach that addresses evolving student expectations through compelling storytelling, strategic lead generation, and effective student acquisition techniques. In this article, we’ll explore how student’s expectations of higher education institutes are changing, how the education market is being disrupted by new technology and trends, and how marketers can fight […]
