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Harnessing the Power of Interactive Emails


The most effective email marketing campaigns empower recipients to make quick decisions, guiding them to their desired destination with minimal effort and distractions. Interactive emails are a key tool in this streamlined approach, providing subscribers with the control to engage in a way that suits them best, leading to the positive interactions every marketer desires.   This might sound counterintuitive. After all, we’re talking about an email strategy that enables subscribers to do more in the inbox than simply open, read, and click. However, in the case of interactive emails, this […]

From Leads to Loyalty: Using Automation to Nurture the Entire Customer Journey


The typical customer journey rarely follows a straight line and is certainly not a one-size-fits-all scenario. In fact, it could be argued that there is no such thing as a “typical” customer journey. Some customers will make the move from discovery to paying clients in a matter of moments. Others will take their time, drop in and out of the conversation, and be difficult to pin down. There will also be those inevitable tire kickers who take up all of your time and never make a purchase.   Even though we […]

What’s New: Workflow Issues, API and Reporting Updates, and More


This month’s emfluence Marketing Platform updates include a new spam filter, conditional preferences, updates to contact records, and more. See what our community has asked for and what we built: Image and Link Checker: Insecure Warning To try and prevent clients from accidently linking to insecure images or URLs, both the Links and Image Checkers in the Email Preview step will now show a warning for insecure URLs. Workflows: Issue Filter AM Asks: Can you make it easier to identify workflows with issues? A new filter has been added, enabling […]

New TCPA Rules Make It Easier for Consumers to Opt Out of SMS Marketing Campaigns 


No, TCPA isn’t another new acronym in the alphabet of legislation that marketers need to comply with (think GDPR, CCPA, and CPRA). The TCPA, or Telephone Consumer Protection Act to give it its full name, has existed since 1991, so you should be all over it already. However, there’s no time like the present to brush up on TCPA compliance because there’s some new rules that will come into play starting April 11, 2025.  These new rules will make it easier for consumers to revoke their consent to receive robocalls […]

Optimizing Email Campaigns with Behavioral Triggering


Email marketing was never intended to be a one-way communication channel. Despite the best efforts of those ineffective marketers who continue to hide behind “no-reply” email addresses, there has always been the opportunity to engage email subscribers in a conversation. This strategy has always relied on marketers deploying relevant, timely, and engaging email campaigns that encourage the kind of interaction that enables relationships to grow. With the advent of sophisticated marketing automation technology, the opportunity to take these relationships even further is literally off the scale.  For marketers who value […]

 

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