SMS Analytics Metrics for Data-Driven Decisions

SMS text messaging has been around for more than 30 years. It was a native application on mobile phones long before anyone had heard of the smartphone. Despite the transition to more sophisticated messaging systems like Messenger, WhatsApp, and Snapchat, SMS remains an essential feature on our mobile devices.  There are many reasons why SMS is still such a popular technology. The simple nature of text messaging means that SMS messages can be sent and received on any device, including feature phones (sometimes, somewhat unfairly, referred to as dumb phones), […]

Why Your Marketing Campaign Analytics Are Not Performing at Their Best

We all rely heavily on our marketing campaigns to drive growth and connect with our target audiences, but building a great campaign is only half the battle. What comes after launch is an extensive process of analyzing and improving. Understanding your campaign performance through analytics is what sets successful campaigns apart from missed opportunities. Today we’ll step into the world of campaign analytics and how this insightful data can make or break your success.  What Are Campaign Analytics? Campaign analytics are just as vital as the campaigns themselves. It is […]

What is a Good Click-to-Open Rate?

Click-to-open rates (CTOR) are valuable metrics to track because they give marketers like us insight into how well our content is resonating with subscribers. While there are numerous ways to determine how successful email campaigns are, CTORs are easy to calculate, analyze, and communicate, making them a powerful metric for showcasing email campaign performance.  What is a Good Click-to-Open Rate for Email? Now that we’ve established why CTOR is an important metric for email marketers to look at, the real questions come into play: How do we know whether what […]

What Is a Good Click-to-Open Rate for Email Marketing?

There are a lot of different metrics that help determine the success of an email marketing campaign. Open rates, click rates, unsubscribe rates, bounce rates… all of these play a really important role in overall email performance. As email marketers, keeping track of all of these metrics is just as important as actually sending out the messages. But there’s one metric that doesn’t always get the credit it deserves: the click-to-open rate. What is click-to-open rate? Click-to-open rate (CTOR) takes a closer look at subscribers that are engaging with your […]

Re-Permission Campaigns for Aged Lists

A couple weeks ago I received a call from a new client who was moving from another M.A.P. to our Platform. They had hundreds of thousands of emails they had collected over 10+ years and they weren’t sure if they should bother with the oldest lists or not. My answer: Clean it up and start with a Re-Permission Campaign. It’s the New year after all, the perfect time for getting things like this straightened out. Email List Cleaning First, we discussed why list hygiene was the place to start. After […]


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