Email Tip of the Month: Building Your Email Lists in the Real World


With the world gradually emerging from lockdown, businesses are finding themselves coming face-to-face with their clients again. But as we meet in person and awkwardly decide whether to offer a handshake, elbow bump, or social distanced wave, there is one piece of engagement that should never be inhibited—building your email lists. Truth be told, businesses have never been very good at collecting data in the real world. For example, how many business cards have lingered in old school goldfish bowls for days or even weeks after their collection at an […]

What’s Transactional and What Isn’t? Using Transactional Emails Beyond eCommerce Receipts


A transactional email is a communication that is sent to a customer following a specific engagement, such as account activation, subscription, purchase, or password reset. They can also be used to highlight the various stages of the shipping process, including the moment an item has been dispatched, package tracking information, and final delivery confirmation.  As email communications go, your transactional emails could be the most important emails that you ever send. Moreover, in an era defined by regulations, including GDPR and CSAL, when businesses can no longer rely on implied consent to add customers to their marketing lists, transactional emails […]

 

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