If your marketing automation costs keep climbing but performance doesn’t, there’s a good chance your contact data is the culprit. Many organizations using Microsoft Dynamics 365 accumulate thousands of contacts that should never be marketed to again: former employees, inactive leads, outdated records. When those contacts flow into marketing automation or data platforms priced by volume, bad data turns into a recurring expense. Why Contact Counts Get Out of Control in Dynamics 365 Contact sprawl in Microsoft Dynamics 365 is rarely the result of carelessness. In most cases, it’s the byproduct of good intentions layered on top […]
Q4 is the reset button most teams ignore. You’re wrapping campaigns, closing out reporting, and planning for next year. It’s also when your CRM is carrying the most baggage: outdated contacts, duplicated records, stale fields, and integrations that quietly broke months ago. All of it slows down segmentation, personalization, and automation. If you want a strong Q1, you can’t skip year-end data hygiene. Clean data gives you more accurate targeting, healthier deliverability, and better visibility into what actually worked this year. This is the moment to tighten up your CRM and marketing platform sync, fix what’s broken, and remove what doesn’t belong. A clean starting point […]
Most sales and marketing teams agree on one thing: alignment matters. It shows up in revenue conversations, pipeline reviews, and post-mortems when deals stall. And yet, alignment is still one of the hardest things to get right. Not because teams are unwilling to collaborate, but because they are trying to align across systems that were never designed to share context. Marketing sees engagement, while sales sees records. CRM holds data; marketing automation holds activity. Everyone is working hard, just not from the same picture. When those systems are connected, alignment stops being an abstract […]
Marketing and sales can only move fast when they’re working from the same information. When your marketing automation platform (MAP) and Dynamics CRM operate as two separate systems, activity gets duplicated, data falls out of sync, and teams end up working with different versions of the truth. Even with custom APIs or middleware in place, maintaining sync becomes an ongoing project. A native integration eliminates that problem at the source. Native connectivity means marketing activity, scoring, and engagement flow into Dynamics automatically. No manual exports. No data stitching. No chasing down missing fields. And when the CRM is the single […]
The smartest 2026 email strategies start with an honest look at 2025. This year brought real shifts in how audiences engage. Gmail, Microsoft and Yahoo tightened authentication requirements. Inbox filters became more aggressive. AI content flooded the market. And engagement patterns changed more than many teams expected. If you want stronger results next year, don’t start with a wish list. Start with the truth about what actually worked and what didn’t. This guide will help you focus on the signals that matter, so your 2026 plan is grounded in real performance, not assumptions. Start by Measuring […]
