Blog

How the emfluence Marketing Platform Supports Accessibility and Compliance for Public Sector Communication 


Public sector communication carries a higher bar than standard marketing. Every message has to be clear, readable, and accessible to all residents. It also has to follow strict requirements around data security, privacy, and record-keeping. Falling short on any of these can lead to confusion, complaints, or compliance issues.  The emfluence Marketing Platform is built to help public sector organizations meet those expectations without adding complexity. From accessible templates to secure sending practices and transparent reporting, the platform gives teams the structure they need to communicate confidently and consistently. Why Accessibility and Compliance […]

Why Your CRM Isn’t Delivering ROI—And How to Fix It


A well-maintained Customer Relationship Management (CRM) system is a beautiful thing. It’s the one place you, or anyone else in your organization, can expect to see a 360-degree view of your customer interactions, sales performance, and marketing insights that help improve engagement, boost sales, and make more informed decisions. Essentially, it’s the digital brain of your business. When something is as important as your CRM, it needs looking after.  Unfortunately, we don’t always take the best care of our CRM systems. This can result in lost opportunities, poor customer experiences, […]

Marketing’s Role in Defining Strategic Priorities in the Banking Industry


Marketing in banking has shifted from a support role to a strategic driver of the bank’s vision. Beyond brand and customer engagement, marketing now helps shape the enterprise narrative, ensuring relevance and loyalty in a digital, customer-centric, and highly competitive market. Marketing’s Strategic Contribution to Banking Enterprise Strategy Marketing teams are integral to shaping and executing enterprise strategy in the modern banking industry. In these new financial markets, they act as strategic and executional drivers, ensuring top-level priorities are clearly defined, effectively communicated and successfully implemented across the organization.  Here […]

Mitigating Bot Traffic: How to Ensure Accurate Reporting in Your Marketing Automation Platform


In a perfect world, every visit and subsequent click on your website landing pages, email campaigns, and social media posts would come from a living, breathing human being who wants to engage with your business and potentially buy your products or services. Sadly, not all traffic is created equal.  According to Statista, 50% of all traffic on the internet comes from bots. To confuse the situation further, some bot traffic is good (even necessary), and some bot traffic is downright dangerous. This creates big problems for marketers.  In this post, […]

Rebuilding Email Trust: How to Recover from Spam Complaints and Deliverability Drops


Successful email marketing is built on trust. Your subscribers trust you to deliver timely, relevant, and engaging emails. As a marketer, it’s your job not to disappoint these people.   Trust in email marketing is hard-won and easily lost. Losing the trust of your email subscribers can have significant consequences. In the short term, this might mean a reduction in email engagement and website conversions as your emails are ignored. In the long term, it could result in subscribers leaving your lists, spam complaints, and your email deliverability falling off a […]

 

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