I’ll be the first to admit that the amount of data available to marketers can be a little overwhelming. Consumers want their online experiences to be personalized, but if it’s too personalized, they get a little creeped out. How do we use the data that is readily available tastefully? And before that, how do we get started with sending personalized messaging to our customers? Here’s where a milestone email can come in handy. What’s a Milestone Email? A milestone email is a type of behavior-based email you might send to […]
A picture is worth a thousand words. That statement should be as true today as when Frederick R. Barnard first suggested it in the late 1800’s. However, as an illustrator famed for his work on the novels of Charles Dickens and early visual advertising campaigns, it’s safe to say that Barnard never experienced the problem of a poorly rendered email. When images fail to download due to lack of internet or mobile connectivity, a picture is worth absolutely nothing. Words and Pictures Suppose you use graphics to represent the text in your email campaigns (think company logos, fancy fonts, promotional banners), […]
It’s a question that email marketers have been asking for almost as long as we’ve been sending emails. Should I collect every email that legitimately comes my way and maximize the size of my lists? Or should I adopt a double opt-in strategy and risk losing potential subscribers with an additional step in the sign-up process, but guarantee the quality of my lists? A single opt-in strategy can indeed help you build your lists approximately 20-25% faster than a more robust double opt-in process. But does this growth come at a cost? If you had asked me a few years ago what my preference was, I’d have erred on the side […]
The global pandemic changed the way many of us celebrated the holidays in 2020. But if you thought that this was just a blip at the start of the decade and everything would return to normal in 2021, you better think again. Welcome to the holidays in the new normal. While the holidays in 2021 will look much more “normal” than last year’s socially distanced celebrations, the repercussions of the pandemic will continue to disrupt the season. In particular, issues with the global supply chain will mean businesses have to […]
With the world gradually emerging from lockdown, businesses are finding themselves coming face-to-face with their clients again. But as we meet in person and awkwardly decide whether to offer a handshake, elbow bump, or social distanced wave, there is one piece of engagement that should never be inhibited—building your email lists. Truth be told, businesses have never been very good at collecting data in the real world. For example, how many business cards have lingered in old school goldfish bowls for days or even weeks after their collection at an […]
