Ask the Experts: Relevancy and Personalization in 2022


You are not alone if you feel like it’s been even more challenging to hit the inbox consistently. Personalization and relevancy aren’t a guarantee that you will land in the right spot, but it does play a role.   Find out how experts in email answered our question:   Relevancy in email has been part of the conversation for over 20 years—in 2022, as personalization evolves and bubbles to the top of the conversation, how does the definition of relevancy change?  The Experts Christopher Donald | InboxArmy Betsy Grondy | Blackhawk Network […]

What’s in a (from) name – who should your email marketing be “from”?


Who Should Your Email Marketing Campaigns Be “From”? Commonly called a ‘From Name’ it’s the name that is displayed in an inbox above or to the left of the subject line. It tells the recipient who sent the message or who it’s ‘from.’ Studies have shown that it is as important or even more important than a subject line. If the recipient doesn’t know who the email is from, it will go directly into the trash. One of the most asked and most discussed questions in email marketing, it’s phrased […]

The Art of the Milestone Email


I’ll be the first to admit that the amount of data available to marketers can be a little overwhelming. Consumers want their online experiences to be personalized, but if it’s too personalized, they get a little creeped out. How do we use the data that is readily available tastefully? And before that, how do we get started with sending personalized messaging to our customers? Here’s where a milestone email can come in handy. What’s a Milestone Email? A milestone email is a type of behavior-based email you might send to […]

Email Marketing Tips and Tricks: Live Text


A picture is worth a thousand words. That statement should be as true today as when Frederick R. Barnard first suggested it in the late 1800’s. However, as an illustrator famed for his work on the novels of Charles Dickens and early visual advertising campaigns, it’s safe to say that Barnard never experienced the problem of a poorly rendered email.   When images fail to download due to lack of internet or mobile connectivity, a picture is worth absolutely nothing.  Words and Pictures Suppose you use graphics to represent the text in your email campaigns (think company logos, fancy fonts, promotional banners), […]

Email Marketing: To Double Opt-In or Not?


It’s a question that email marketers have been asking for almost as long as we’ve been sending emails.   Should I collect every email that legitimately comes my way and maximize the size of my lists? Or should I adopt a double opt-in strategy and risk losing potential subscribers with an additional step in the sign-up process, but guarantee the quality of my lists?  A single opt-in strategy can indeed help you build your lists approximately 20-25% faster than a more robust double opt-in process. But does this growth come at a cost?   If you had asked me a few years ago what my preference was, I’d have erred on the side […]

 

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