Successful email marketing is built on trust. Your subscribers trust you to deliver timely, relevant, and engaging emails. As a marketer, it’s your job not to disappoint these people. Trust in email marketing is hard-won and easily lost. Losing the trust of your email subscribers can have significant consequences. In the short term, this might mean a reduction in email engagement and website conversions as your emails are ignored. In the long term, it could result in subscribers leaving your lists, spam complaints, and your email deliverability falling off a […]
Not so long ago, banks didn’t have to worry so much about customer acquisition and retention. People opened accounts at their local branch, often based on their parent’s recommendation, and stayed with them for life. This multi-generational relationship was good business, and as such, marketing a bank’s services was reasonably straightforward. Is it safe? Is it friendly? Does the manager know my name? Yes, yes, yes! The money rolled in. But banking has changed. Traditional banks are no longer just competing with their Mainstreet rivals. Banks are now challenged by […]
The role of the Chief Marketing Officer (CMO) in the banking industry has changed dramatically in recent years as their presence has become more prominent in the C-Suite. Traditionally, CMOs focused on brand awareness, advertising, and public relations, relying on intuition and limited metrics. Their role was tactical, centered on traditional media, and operated in silos with minimal strategic influence. Today, CMOs have transcended their traditional roles and emerged as strategic leaders. They harness the power of data, analytics, and digital tools to drive customer-centric marketing. Their influence extends beyond […]
Email has evolved dramatically in recent years. Email inboxes are no longer the cluttered environments that they used to be, stuffed full of irrelevant and unnecessary emails. Messages are now meticulously sorted into different categories based on their purpose. Essential emails, such as personal messages from friends, family, and colleagues and crucial transactional emails from businesses, typically land in the primary inbox folder. Meanwhile, marketing campaigns and newsletters are directed to the promotions tab, while social media notifications have their own dedicated space. Initially, many marketers were wary of email […]
When it comes to personal information, nothing should be more private than an individual’s health records. That’s why marketers in the healthcare industry must carefully tread a fine line between creativity, efficiency, and compliance with strict regulations. The Health Insurance Portability and Accountability Act (HIPAA) sets all of those essential guidelines for protecting patient information. And when these regulations are breached, the consequences can be severe. Healthcare organizations falling foul of HIPAA face consequences ranging from hefty fines to irreversible damage to a company’s reputation. In this article, we highlight […]
