Mistakes in email marketing are inevitable, but how you handle them can make all the difference. Enter the “Oops” email—a tool that can turn an error into an opportunity to strengthen your relationship with your audience.  The Importance of Acknowledging Mistakes Ignoring an email mistake can be detrimental to your brand’s reputation. Whether it’s a broken link, incorrect information, or a spelling error, your audience will notice, and how you respond can either build or erode trust. The “Oops” email is your chance to show accountability, professionalism, and even a […]

I’ll scream if I hear the words “mass” or “bulk” email marketing campaign ever again. This dated approach isn’t what successful email marketing should look like in 2024. We’re much more sophisticated than that these days.    Email marketing success is no longer about the size of your list or the number of people you reach. It’s about the power of sending the right email message to the right person at the right time. This targeted, efficient, and effective email marketing strategy begins with email list segmentation, empowering you to connect […]

One of the many great things about email marketing is the almost instant access to easily understandable analytics following each send. Open rates, click-through rates, conversion rates, spam complaints—it’s pretty obvious what each of these metrics means. But what exactly is a bounced email, and why is it crucial to understand the difference between a hard and soft bounce? Let’s delve into this important distinction:  What is a Bounced Email? A bounced email is an email message that cannot be delivered to its intended recipient and is returned to the […]

An email list is a powerful thing. Email subscribers offer multiple opportunities to present your business or organization, share relevant news and information, and promote timely and engaging offers. But there’s so much more to email than regular communications.  As a retention marketing channel, email offers a more cost-effective strategy than more expensive acquisition channels like paid search. For many businesses, a well-maintained email marketing list is the mechanism that drives profitable engagement from customers acquired by those more expensive marketing strategies.  Note: If you are paying to acquire new […]

Few other industries can know their customers better than the financial services sector. Banks and credit unions take care of the things that really matter most to American consumers, including their income, savings, loans and mortgages, investments, insurance premiums, and even their kids’ education. With so much information readily available and the right marketing automation software in place, a bank or credit union marketer can go to town and ensure their campaigns are 100% laser-focused.   But before we get ahead of ourselves and start looking at the kind of campaigns […]