Too many brands treat the moment of purchase like a finish line. They simply send out a receipt, maybe a shipping confirmation, and then… nothing. That’s a mistake. Because your best customers aren’t the ones you’ve just acquired – they’re the ones you keep, nurture, and grow over time.  CRM and marketing automation platform (MAP) integration is your ticket to keeping the conversation going and revenue flowing long after the initial deal is done.  So, let’s break down four key areas where CRM-MAP integration can transform your marketing from transactional […]

A marketing calendar brings clarity to chaos, and when your strategy is centered on well-thought-out campaigns, it is more than just a nice-to-have; it’s a strategic asset. From coordinating team efforts to ensuring campaigns go live at the right moment, a thoughtful marketing calendar can be the difference between reactive marketing and proactive, high-performing campaigns.  A solid marketing calendar keeps your efforts aligned and intentional. And, with the right platform, you’re not just tracking dates. You’re streamlining collaboration, capitalizing on opportunity, and setting the stage for high-impact marketing.   What is […]

If you’re a Microsoft Dynamics 365 shop evaluating marketing automation tools, you’ve likely discovered a crowded playing field. But for mid-market B2B companies who need deep integration, ease of use, and enterprise-grade email automation, emfluence consistently rises to the top.  In this blog, we break down the real reasons Dynamics 365 users choose emfluence over competitors like HubSpot, Customer Insights, Mailchimp, and Zoho—and why it may be the right move for your marketing team, too.  Built for Microsoft: No Middleware, No Headaches  Unlike platforms like HubSpot or Mailchimp that require […]

For Microsoft Partners, helping customers get more value from their Dynamics 365 investment increasingly means advising on marketing automation. Whether your customer wants to generate leads, nurture pipeline, or unify sales and marketing efforts, connecting CRM to marketing automation is the fastest way to get there.  The emfluence Marketing Platform, built specifically for Microsoft Dynamics 365, gives your customers a fully integrated, marketer-friendly toolset—with the scalability and data alignment they need to grow. As a partner, you can deliver that value faster, with a platform that’s purpose-built for resale and […]

Public sector teams are expected to communicate quickly and consistently, but the reality is that most operate with limited staff and aging systems. Important updates take too long to send. Manual processes slow everything down. The result is public communication that feels reactive instead of reliable. And because most teams rely heavily on email, SMS alerts, and social posts to reach residents, those delays quickly become highly visible.  Marketing automation changes that by removing unnecessary steps and creating predictable, repeatable processes. It centralizes communication across email, SMS, and social, so every channel stays aligned and up to […]